Refund policy
Return & Refund Policy – Braqnd
Customer satisfaction is important to us.
Return Period
Customers may request a return within 14 days of receiving their order.
Return Eligibility
To qualify for a return:
- Items must be unused and in original condition.
- Products must be returned in their original packaging.
- Proof of purchase may be required.
- Products must be suitable for resale.
Return Process
Please contact our customer support team before returning any item. Return instructions will be provided after your return request has been approved.
Refund Processing
After the returned item has been received and inspected, approved refunds will be issued within 7 business days to the original payment method.
Non-Returnable Items
The following items may not be eligible for return:
- Personalized or custom-made products
- Clearance or final-sale items
- Certain hygiene and personal-care products
Contact Information
Store Name: Braqnd
Address: 63 Tradescant Rd, London SW8 1XJ, UK
Phone: +44 2075822298